Return

At Skynly, customer satisfaction is important to us. Please read our return and refund policy before making a purchase.

🔁 Returns

We accept returns within 7 days of delivery for items that are:

• Damaged or defective

• Incorrect or not as described

To be eligible, items must be unused, in original packaging, and you must provide photo or video proof of the issue.

❌ Non-Returnable Items

We do not accept returns for:

• Buyer’s remorse (e.g. changed mind)

• Incorrect size/color ordered by customer (unless wrong item was sent)

• Items on sale or clearance

💰 Refunds

If your return is approved, we will process a refund to your original payment method or offer a store credit, depending on your preference. Refunds may take 5–10 business days to appear.

🚚 Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

📩 How to Start a Return

Email us at skynlywebsite@gmail.com within 7 days of receiving your order with:

1. Your order number

2. Photos of the item

3. Reason for the return